What We Do

Real Frameworks.
Real Methodology.
Real Outcomes.

The OA toolkit is vast and designed to help you operate at a higher level.

Your Solution Starts Here Tell us what’s going on, and we’ll show you your first move. Start by choosing what best describes your situation.
DEVELOPMENT

Strategic Development

Strategic plans, organizational diagnostics, and the ongoing counsel that keeps the work alive.

OA Scorecard™

For boards, interim leaders, and incoming CEOs who need to know where the organization actually stands. The Scorecard™ is a proprietary diagnostic across eleven dimensions of organizational health, anchored in DMAP accreditation and industry best practice standards. The output is a scored readiness profile with prioritized improvement areas. Often the entry-point engagement that becomes the foundation for everything that follows.

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Strategic Planning

For destinations whose strategic plan is collecting dust. The Strategic Planning aligns strategy, systems, and culture in a single engagement, not three sequential projects. The plan is built around the daily operating rhythm of the organization from day one. The Radical Alignment Map™ translates the strategic plan into annual business plans, quarterly priorities, and the KPIs that show up in the leadership team’s standing meetings. Anyone can deliver a binder. OA ensures the plan is lived by your people.

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AlchemyOS™

Your strategic plan is done. Then what? AlchemyOS™ is the standing partnership that keeps your leadership team running on the cadence, KPIs, and culture you just installed. Monthly facilitated sessions with the CEO. Standing coaching for department leaders. Quarterly leadership team check-ins. Annual board strategy reset. Plus on-demand access to the OA team and toolkit between sessions. Most often activated the month after a Strategic Plan engagement closes so your new plan doesn’t begin to collect dust.

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IMPLEMENTATION

Strategic Implementation

Building, rebuilding, and reimagining the destination organizations that drive their communities forward.

Org. Development & Restructuring

For organizations that need to be built or rebuilt. Forming a new department. Launching a commission. Merging civic functions. Reimagining the operating structure from the ground up. The work covers organizational design, role clarity, governance redesign, and the system architecture that holds the new structure together. Most engagements include leadership team alignment and 90-day implementation support. The standard is structures that scale with the ambition of the community they serve.

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Coming Soon

DMO+

Every community has a story worth telling. The smallest destinations carry the most personal ones. OA is focused on making sure no destination has to tell theirs alone.

OA Sprint™: Custom Engagements

For organizations with a specific, high-stakes question that doesn’t fit a standard strategic plan or assessment. An org chart that needs redrawing. A region that needs aligning. A board that needs resetting. A new program that needs building. A complicated, cross-organizational issue that needs to be named and worked. Every engagement runs through the Strategic Planning: discovery interviews, synthesis, a facilitated working session, and a written roadmap, applied to whatever the situation calls for. Typical length is 60 to 90 days. The output is a working document the team can act on immediately.

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LEADERSHIP

Strategic Leadership

Onboarding, transitioning, and developing the leaders who run destination organizations.

Vacated Executive Rapid Transition Services

For boards facing an unexpected CEO departure. OA steps in as fractional leadership support during the vacancy, runs the OA Scorecard™, and prepares the incoming leader for the handoff. The engagement works best when transitioned to the Alchemy90™ program once a new executive is on board. The combined service stabilizes the organization during the period when momentum is most at risk.

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Coming Soon

Alchemy90™ New Executive Onboarding

For organizations onboarding a new CEO. The first 90 days are crowded: meet the team, read the numbers, earn the board’s confidence, navigate city politics, and show progress. Most leaders try to do everything at once and stall. Alchemy90™ removes the noise. A proprietary 90-day roadmap built from years of leading destination organizations, with built-in support for trust building, early wins, stakeholder mapping, and protecting the leader’s energy. The leader walks out of day 90 with an operating rhythm and stakeholder trust.

The Board Blueprint™

For organizations welcoming new board members, whose existing boards have drifted into operations, lost clarity on role, or started competing with strategy instead of reinforcing it. The Board Blueprint™ is a focused governance reset. The work includes a review of bylaws, committee structure, board matrix, and development process, paired with a two-hour facilitated working session with the full board. Available as a standalone workshop or as part of a complete governance assessment. The result is a board governing at the right altitude, and a CEO with the room to execute.

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Executive Succession Planning

For boards that want to be ready before a transition is forced on them. The work pairs a long-horizon succession framework with the leadership-readiness diagnostics that surface internal candidates and identify development gaps. Done well, succession planning is invisible. Done late, it becomes a crisis. Boards walk out of the engagement with a documented succession strategy, a candidate development plan, and the governance practices that keep the strategy current as the organization grows.

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Speaking and Coaching

Keynotes, coaching, and team development that make leaders and the people around them better, anchored by certified Birkman and Working Genius facilitation.

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Oetting Alchemy Color

Real Conversation. Real Diagnosis. Real Plan.

A 30-minute call is free. We’ll hear where your organization actually is, name the highest-leverage move, and recommend the right entry point.